Which registration type is right for me?

  • Examiner

    Training with the commitment of volunteering for the 2026 CAPE Award Cycle

  • Training Experience Only

    Same training without the commitment of volunteering. However, we may ask IF we need additional examiners

  • Experienced Examiners

    Special rate for previous trained CAPE and/or Baldrige examiners ONLY

Still unsure?

Contact CCE if you're unsure which option to select.

Training Curriculum

    1. Welcome to Examiner Training

    2. Introductions

    1. Introduction to the Program

    2. CAPE Structure and Award Levels

    3. Understanding the Role of an Examiner

    1. Ethical Conduct and Confidentiality

    2. Ethics Exercise

    1. Baldrige Framework Overview

    2. Key Baldrige Framework and Terminology

    3. 2023-2024 Baldrige Excellence Framework Quiz

    4. The Six-Step Evaluation Process (Big Picture)

    5. Organizational Profile & Key Factors (Step 0)

    1. DOWNLOAD PRE-WORK MATERIALS

    1. How To Identify Key Factors and Using Them

About this course

  • $1,200.00
  • 42 lessons
  • 2.5 hours of video content

Instructors

Senior Instructor David Miller

CCE Board of Directors Government Relations Chairperson CalPERS Board of Directors Vice President, All Member Representative

Instructor Karen Corson

I recently retired from Salem Health and Clinics as the Quality Assurance Administrator for the laboratory system. Responsibilities included the quality management system for four laboratories and several collection centers. I served as a College of American Pathologist surveyor and the safety officer for the laboratories. I am a certified green belt in Lean Six Sigma. At the state level, CAPE, I have nine years of experience. At the national level, I have four years of experience.